Hotel staffing shortages and immigration

The Wall Street Journal reports that “Hotel owners have been on an epic hiring spree. Yet even after clawing back hundreds of thousands of jobs during the past two years, the industry is still light on staff and often struggling to adapt.   Daily housekeeping for all guests, room service and other amenities that were reduced or eliminated during the pandemic are still lacking at many properties.”

A 2010 survey of hotel housekeepers in the U.S. found that two-thirds were born outside the U.S. The largest groups were born in Mexico, Central America, the Caribbean and East Asia. As of today, easily half of housekeeping staff are foreign born. For the entire U.S. workforce, 18% are foreign born. For all hotel staff, about 20% – 30% are foreign born..

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